BULQ pallet shipping

Ordering and Receiving Your First BULQ Pallet

Thinking about scaling up your side hustle? It may be time to start sourcing BULQ pallets! But, what do you need to keep in mind before you receive your first delivery? Read on for our step-by-step BULQ pallet guide.

Step 1: Pre-Purchase Preparation

For those looking to grow their businesses, pallets are a great way to source more inventory at a cost-effective price point. But, there are a few things to know before hitting that “purchase” button.

First, familiarize yourself with BULQ’s shipping cost, which is a flat-rate of $200 per pallet.

Second, make sure you have enough space to store your order once it’s delivered. Especially for resellers that have previously only purchased cases, we encourage testing the waters with one pallet before ordering multiples at a time.

Third, understand BULQ’s pallet delivery requirements. Unlike cases, which can be dropped off at any time, pallets require scheduled deliveries. In order to coordinate delivery, you must include the name of the receiving customer, a regularly-checked email address, and an active phone number. Keep in mind, if a BULQ or shipping company team member can’t get ahold of you at the time of delivery, your pallet may be delayed or marked “refused,” making it ineligible for a refund. Learn more about our shipping requirements here.

Check out this pallet unboxing video from Hooked on Pickin‘ to see what it’s like to get a pallet delivered in real-time!

Step 2: Tracking Your Pallet

All BULQ pallets are shipped using a third-party logistics provider. Although total shipment time can vary based on location, most pallets arrive within 4-7 business days. As with all BULQ orders, you’ll receive an order confirmation email with a tracking number to help estimate your pallet’s arrival.

Once the order is placed and fulfilled, a third-party provider will ship your pallet to a local freight forwarding service for delivery. This will be reflected as “Transferring to Delivery Terminal” and “Checked into Delivery Terminal” statuses in your tracking information. Once this happens, the shipping facility will call your provided phone number to schedule delivery.

Step 3: Receiving your Pallet

Your order will arrive on a freight truck that includes lift gate service. That means you won’t need any special equipment to unload the pallet. However, keep in mind that pallets are large (measure approximately 48”x40”x42”) and often heavy. Be sure to have plenty of space cleared out to receive and unbox the merchandise.

Many resellers also use this receiving/unboxing experience as a chance to create video content to share with other resellers. Learn more about how to create your own unboxing video for YouTube here.

What to Do if There’s a Problem With Your Pallet Delivery

Order Damage

If you notice damage or improper handling of your pallet during delivery, be sure to note it in your Bill of Landing (BOL). You will be asked to sign your BOL once the delivery is complete. You should also take photos to document these damages before unboxing your merchandise.

Delivery Issues

If there’s an issue with your actual delivery, please contact help@bulq.com within 24 hours. DO NOT refuse the order, as refusal charges will be applied. No refunds will be issued for orders refused at delivery or for failing to schedule delivery with our third-party freight carrier.

Ready to start sourcing?? Check out our newly added pallets on BULQ.com now!


2 Responses to Ordering and Receiving Your First BULQ Pallet

  1. Tony August 20, 2018 at 2:29 pm #

    I’m looking to buy a pallet of laptops electronic notebooks etc. Anyone have anything like that for sale? I have 10 stores to market to. This could be an ongoing thing with multiple orders of more than one pallet. Thanks

    • BULQ August 20, 2018 at 7:19 pm #

      Hi Tony – It sounds like you might be a good fit as a BULQ Enterprise customer. You can apply for a BULQ Enterprise account here: https://www.bulq.com/direct/

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