Many resellers are one-man or one-woman shows, known more commonly in the business world as solopreneurs. They’re folks who are both the leadership and the labor of a small business—in the case of resellers, that’s sourcing, processing, selling and fulfilling products (often, but exclusively online). The work is challenging, but being self-reliant can be very rewarding. Still, being a solopreneur doesn’t mean you always have to go it alone. Particularly when selling on eBay, having eBay seller forums that act as both informational resources and support systems is immensely valuable.
eBay has millions of sellers and many of them are accessible via the myriad of eBay seller forums online. We identified three different kinds of groups for sellers to consider getting involved in:
The eBay Community
To find fellow community members, look no further than the eBay site itself. eBay’s Community is an area where sellers can ask questions and host discussions about a variety of interesting topics. The subjects of these different channels range from the “Part Time eBay Sellers Group” to “Seasoned Toysellers” to “Momz.”
Users must be signed into their eBay account to join or request an invite, as some seller groups are private. The community channel is a great resource for information and support. Many of the channels are geared toward specific types of eBay sellers, so resellers with similar backgrounds or interests can find each other. (Note, the eBay community does not engage customer service or seller support. For direct inquiries, visit this page.)
As with Amazon, there are many reseller groups on Facebook. The groups vary in size. For example, WeBay Thrifters is a large, supportive group of eBay sellers—more than 4,600 members are part of this highly active group. They ask and answer one another’s questions and share eBay selling best practices.
The eBay Master group is another great community to find a variety of content, ranging from questions to inspirational quotes, and even helpful blog posts. Make sure to dig into the thread history before posing a question to see if the topic has already been addressed. This increases the likelihood that other group members will respond—and respond thoughtfully.
Finding these and other eBay-related groups on Facebook is easy. Just use the search bar at the top of your Facebook homepage. The descriptions provided on the group’s page will indicate whether their primary purpose is for sharing sale-items or for information and support. Checking out the “suggested groups” section (on the righthand side of your screen) is also helpful to explore more available groups.
Finally, there are a number of official eBay seller forums where sellers share insights and information as well.
Boardreader hosts a forum called Seller Central, where sellers ask questions of one another and share their own experiences. The interface is easy to navigate—“active topics” are listed, giving sellers the opportunity to join the conversation in real time. “Hot Topics” are also categorized, so if there’s a new eBay announcement that folks have questions about, they can quickly jump to that conversation.
Sellers shouldn’t be afraid to join multiple groups, as each might have a unique culture or varying opinions on certain questions. The most important thing to remember when joining is to remain respectful of other group members. Everyone is there to learn and improve!