Archive | Customer Satisfaction

The customer is king. Get advice on how to manage relationships with your buyers to ensure great customer service both online and in person.

3 Ways Online Resellers Can Use Social Media

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If you’re reading this, chances are good you’ve heard of, and likely use, social media. You’re not alone- 84% of people with access to the internet use one or more social media channels. On a personal level, platforms like Facebook and Instagram are a great way to connect with friends, keep up with current events, and maybe even watch a cat video or two. However, social media can also be a powerful tool for your online reselling business. Whether you’re […]

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How to Manage eBay Feedback to Avoid Losing Sales

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Can you afford to get kicked off of eBay? Getting suspended would be a nightmare for many eBay sellers who rely on this marketplace. Managing your eBay feedback score is one of the most important parts of your job as a seller. Let’s dig into the in’s and out’s — and the do’s and don’ts — of eBay Feedback. eBay Feedback Overview Your Feedback score is one of the most important pieces of your seller profile. Customers can leave positive, […]

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5 Ways to Become a Online Reseller Customers Love

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Competition in the reseller world is fierce, and it’s harder than ever to break through the noise, get a buyer’s attention and keep them coming back for more. One major issue: great deals are table stakes. Your competitors are also purchasing wholesale lots and offering them at great prices. To really stand out from the crowd, resellers must go above and beyond discounts to differentiate themselves, and provide an amazing customer experience. To do so, focus on building trust and […]

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