Archive | Customer Satisfaction

The customer is king. Get advice on how to manage relationships with your buyers, whether online or in person.

How to Manage eBay Feedback to Avoid Losing Sales

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Can you afford to get kicked off of eBay? Getting booted would be a nightmare situation for many eBay sellers who rely on this $20 billion marketplace as their secondary income or even their livelihood. Managing your eBay feedback score is one of the most important parts of your job as a seller. Let’s dig into the in’s and out’s — and the do’s and don’ts — of eBay Feedback. The eBay Feedback System Your Feedback score is one of […]

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Online Selling Tips for Reaching Your Customers on Social Media

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Social media is one of the most powerful tools that businesses can use because it’s an easy way to market themselves. This is true for everyone—from the large brands to the small mom-and-pop shops—and it’s especially important for online-only businesses. This means that as a reseller, it should be on your list of tools to leverage—right alongside things like Appeagle and your scanner. Below are three online selling tips to help you leverage social media to market yourself and engage with […]

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5 Ways to Become a Online Reseller Customers Love

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Competition in the reseller world is fierce, and it’s harder than ever to break through the noise, get a buyer’s attention and keep them coming back for more. One major issue: great deals are table stakes. Your competitors are also purchasing wholesale lots and offering them at great prices. To really stand out from the crowd, resellers must go above and beyond discounts to differentiate themselves, and provide an amazing customer experience. To do so, focus on building trust and […]

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